Nondiscrimination Notice

Discrimination is Against the Law. Hearts & Hands complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Hearts & Hands - Post Acute Care & Rehab Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters
Information written in other languages

If you need these services, contact Hearts & Hands – Post Acute Care & Rehab Center at 1-(831) 479-9000. If you believe that Hearts & Hands – Post Acute Care & Rehab Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Compliance Officer in person or by mail or phone as listed below. If you need help filing a grievance, the Compliance Officer is available to help you.

Care Must Hospice Services
101 Hospice Lane, Winston-Salem, NC 27103
1-888-876-3663
1-800-735-8262 (TTY)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of
Health and Human Services

2990, Soquel Avenue
Santa Cruz, CA 95062

Phone: (831) 479-9000

info@heartsnhands.us

www.heartsnhands.us

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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Copyright by Hearts & Hands 2020. All rights reserved.

Copyright by Hearts & Hands 2020. All rights reserved.